Different Features of Telephone Systems
Share
Print this article
Telephones come with different features, some essential and some more discretionary
Modern telephone systems offer a variety of features. Some are essential communication tools; other features you likely will use on a more discretionary basis. Your telephone service provider likely bundles the costs of some of the more basic features in your basic phone bill. For the more-discretionary features, you probably will have to pay an additional fee based on use.
Get the current technology for your phone system with Phone System Supplier for Brisbane.
Other People Are Reading
Office Layout Types
Voice Mail and Auto-attendant
One common and frequently used feature of today’s telephone systems is voice mail. If you can’t take an incoming call, voice mail allows callers to record messages which you can access at your convenience.
An auto-attendant feature, useful for businesses, consists of a centralized recorded message to greet callers and direct their calls to the right numbers (see Reference 1).
Conference Calling
You can use a phone system’s conference-calling feature to allow a number of people to participate in a call at the same time. Each system allows different numbers of people to participate, and all remain on the call until they hang up. Conference calling itself offers various features; businesses that opt for it should consider how often staff members will use it and how many people at a time will participate (see References 1 and 2).
Call-Management Features
Telephone systems offer various features for managing incoming calls. One useful feature is call transfer, which allows you to transfer calls from your number to another number. Another much-used feature is call holding. If you are on the phone and receive an incoming call, you can put the first call on hold and attend to the second call (see Reference 2).
Related Searches
